Contact
Talk to the studio.
We answer sizing, weight and order questions ourselves — the same people who pack the boxes.
- care@banarasian.com
- Studio
- BANARASIAN studio, Assi–Bhelupur, Varanasi, Uttar Pradesh 221010. Visits by appointment — the unit runs to a production schedule.
- Bulk & studio orders
- Uniform runs from 25 pieces, single invoice, one delivery address. Send sizes and quantities for a quote.
Send an enquiry
Fill this in and your mail client opens with the details pre-filled — nothing is stored on our side.
Questions
Everything you would ask before ordering.
Do I have to pay before delivery?
No. Every order is cash on delivery. You pay the delivery partner when the parcel reaches you — there is no advance payment and no OTP.
How long does delivery take?
1–3 days within Varanasi and 3–7 working days across India. Need it faster? Message us on WhatsApp and we will do our best.
What if the size is not right?
Message us within 7 days with your order number. We swap the size, and the first reverse pickup is free. Pieces must be unworn and unwashed, with tags on.
Is the cloth really heavyweight?
Yes. Our tees are 240 GSM combed cotton and our hoodies are 450 GSM French terry — far denser than the 150 to 180 GSM of a typical everyday tee.
I am visiting Varanasi. Can you deliver to my hotel?
Yes. Use your hotel or guesthouse address at checkout, with the room or reception details in the notes. It is the same cash on delivery.
How do I track my order?
Open Track order and enter your order number and the mobile number you gave at checkout.
Can I talk to someone before I order?
Of course. Message us on WhatsApp or call the studio. The people who pack your order are the people who answer.